Frequently Asked Questions

What is the KOVA Freedom Chair and how is it different?

A multi-position office chair with a split-level design that lets you sit cross-legged, kneel, perch, and shift between 20+ positions.

Two independently rotating platforms, adjustable backrest, high-density memory foam, chrome rolling base. Built for movement, not one "correct" posture.

What positions can I sit in?

Cross-legged, one leg tucked, kneeling, side-saddle, forward-leaning, traditional (feet on floor), half-lotus, perched, and dozens of variations.

Both platforms rotate 360 degrees so you can shift without getting up.

Can I still sit normally with my feet on the floor?

Yes. The footrest swivels out of the way.

KOVA works as both a movement chair and a conventional one.

Is this comfortable for all-day use (8+ hours)?

Yes. High-density memory foam on both platforms.

Because you're constantly shifting positions, you avoid the pressure buildup that makes other chairs uncomfortable after a few hours.

Is this good for people with ADHD?

Yes - this is one of the main reasons we built it. Instead of fighting your need to fidget and move, KOVA works with it.

The constant micro-movements keep your body engaged while your mind stays on task.

Will this help with back pain?

Most back pain from sitting is caused by holding one posture too long, not "bad posture." KOVA keeps you moving between positions, which keeps spinal discs hydrated and prevents pressure concentration.

Not medical advice - check with your doctor for specific conditions.

Does the chair have a backrest?

Yes - padded and adjustable.

Use it for lumbar support, or lean against it in forward-facing positions.

Why doesn't the chair have armrests?

Armrests block movement - you can't cross your legs or shift freely.

Your desk surface works as natural arm support.

What is the weight capacity?

Up to 300 lbs (136 kg).

What height/body size range does it fit?

Fits users up to 6'4".

Lower platform sits 15-17.3" off the floor; the upper seat sits 7.1-9.4" above that. Total height: 35.4-40.2".

Both levels adjust independently.

Will it work with my desk?

Works with standard desks (28-30") and adjustable standing desks.

Seat and footrest adjust independently to match any setup.

What does pre-order mean? When will it ship?

You're reserving a chair from our current production batch (limited units per batch).

Pre-orders ship by the end of July. You'll get tracking info as soon as your chair ships.

Do you offer free shipping?

Yes. Free UPS Ground on every order in the continental US.

Arrives 3-7 business days after it ships.

Where do you ship from?

Salt Lake City, Utah.

Do you ship internationally?

Not yet - US only for now.

Canada, UK, and Australia coming soon. Sign up for our newsletter for updates.

Do you offer payment plans?

Yes. Split into 4 interest-free payments with Affirm or Klarna at checkout.

How does the 90-day guarantee work?

Try it at your desk for 90 days from delivery. Not satisfied? Send it back for a full refund, no questions asked.

Who pays for return shipping?

We do. We'll send you a prepaid UPS label.

Is there a restocking fee?

No. Full refund, no fees.

How do I start a return?

Email hello@kovachair.com with your order number. Prepaid label sent within 24 hours.

Refund processed 5-7 business days after we receive the chair.

How long does assembly take?

10-15 minutes. 9 steps. Allen key included - that's the only tool you need.

What tools do I need?

Just the Allen key that comes in the box.

How do I clean the chair?

Spot-clean the velvet with a damp cloth and mild soap.

Wipe the chrome base with a dry cloth.

Avoid harsh chemicals.

What does the 3-year warranty cover?

Manufacturing defects in gas cylinder, frame, base, casters, backrest, rotation mechanisms, and cushion foam (not normal compression).

Email hello@kovachair.com with photos to claim. We'll replace the part or the chair at no cost.